Everything you need to know about ordering, shipping, and using your MechanicalBow slingshot. Can’t find your answer? Contact us — we’re happy to help.
Ordering & Payment
What payment methods do you accept?
Checkout is SSL-encrypted and secure. The available payment options are displayed at the checkout page for your region.
Is my payment information safe?
Yes. All transactions are processed over an encrypted (SSL) connection. We never store your full card details on our servers.
Can I change or cancel my order?
If your order hasn’t shipped yet, we can usually change or cancel it. Contact us as soon as possible with your order number and we’ll do our best to help.
Shipping & Delivery
Do you ship worldwide?
Yes — we ship to most countries worldwide. Shipping availability and cost for your location are shown at checkout.
How much does shipping cost?
Shipping is free on all orders over $59. For orders below $59, a flat shipping rate is calculated at checkout based on your destination.
How long will delivery take?
Orders are typically processed within 1–3 business days. Delivery time then depends on your location and the shipping method chosen at checkout. You’ll receive an estimated delivery window before you pay.
Will I get tracking for my order?
Yes. Once your order ships, we’ll email you a tracking number so you can follow it every step of the way.
Returns & Warranty
What is your return policy?
We offer a 30-day return policy. If you’re not satisfied, return your unused item in its original packaging within 30 days of delivery for a refund or exchange.
How do I start a return?
Just contact us with your order number and reason for return, and we’ll send you simple step-by-step instructions.
What if my item arrives damaged or defective?
We’re sorry if that happens! Contact us within 7 days of delivery with a photo of the issue and we’ll arrange a free replacement or a full refund.
Product & Usage
Which slingshot is best for beginners?
We recommend a Precision or Portable Outdoor model paired with medium-strength bands. They’re comfortable, forgiving, and easy to shoot accurately while you learn.
How do I replace the bands?
Most of our frames feature tool-free band replacement — you can swap a set in seconds without removing the cover plate. Each product page lists its specific band type.
What ammo should I use?
8mm steel balls or clay ammo work well for most models and give consistent, predictable flight. Start light while you’re learning.
Legal & Safety
Are slingshots legal where I live?
Slingshot laws vary by country, state, and city. It’s your responsibility to check and comply with local regulations before ordering. Our products are sold for lawful sporting, hunting, and recreational use only.
Is there an age requirement?
Our slingshots are intended for adults. Minors should only use them under direct adult supervision.
Any safety tips?
Always wear eye protection, shoot only in a safe direction with a proper backstop, keep bystanders clear, and inspect your bands and pouch before every session.
Still have a question? Get in touch and our team will get back to you quickly.