Privacy policy

1. Who we are

This website, mechanicalbow.com, is operated by STARING INTERNATIONAL TRADING LIMITED, trading as MechanicalBow ("MechanicalBow", "we", "us" or "our"). This policy explains what personal information we collect when you visit our site or buy from us, how we use it, and the choices you have.

2. Information we collect

  • Information you give us: your name, email address, shipping and billing address, phone number, order details, and anything you write to us, such as return requests and the photos you send with them.
  • Payment information: card payments are handled by our payment providers. We do not see or store your full card number.
  • Information collected automatically: your IP address, browser and device type, the pages you view, how you arrived at the site, and what you add to your cart. We collect this with cookies and similar technologies.

3. How we use your information

  • To process and ship your orders, send order and shipping updates, and handle returns and refunds.
  • To answer your questions and provide customer support.
  • To prevent fraud and keep our store secure.
  • To understand how the site is used and improve it.
  • To send you marketing emails, only if you have signed up. You can unsubscribe at any time using the link in any email.
  • To meet our legal, tax and accounting obligations.

4. Who we share it with

We share personal information only with the service providers that help us run the store, and only as much as they need:

  • Shopify, which hosts our online store;
  • payment providers, to process your payment;
  • shipping carriers, to deliver your order;
  • analytics and advertising partners, to measure site traffic and the performance of our ads.

We may also share information when the law requires it, to protect our rights or the safety of others, or as part of a sale or reorganization of our business.

We do not sell your personal information for money. Some advertising cookies may count as "sharing" or "selling" under certain US state laws. You can opt out as described in section 7.

5. Cookies

We use cookies to keep your cart working, remember your preferences, understand how visitors use the site and measure our advertising. You can block or delete cookies in your browser settings. If you block essential cookies, some parts of the site, such as the cart and checkout, may not work.

6. How long we keep it

We keep order records for as long as we need them to fulfil your order and to meet legal, tax and accounting requirements. We keep other information only as long as it is needed for the purposes in this policy, and then delete or anonymize it.

7. Your rights and choices

Depending on the state you live in, you may have the right to:

  • know what personal information we hold about you and get a copy of it;
  • ask us to correct or delete it;
  • opt out of targeted advertising and of any "sale" or "sharing" of your personal information;
  • not be treated differently for using these rights.

To make a request, email us at dapengzhao2026.com@outlook.com. We may need to verify your identity before we act on it. You can also use your browser's Global Privacy Control (GPC) setting to opt out of targeted advertising.

8. Security

We use reasonable technical and organizational measures to protect your information. No method of sending or storing data online is completely secure, so we cannot guarantee absolute security.

9. Children

Our store is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, please contact us and we will delete it.

10. Where your information is processed

Our business is based in Hong Kong SAR, and our service providers may process information in the United States and other countries. When your information is transferred, we take steps to keep it protected as described in this policy.

11. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.

12. Contact us

For questions about this policy or your personal information, email us at dapengzhao2026.com@outlook.com. We reply within 2–3 business days.

STARING INTERNATIONAL TRADING LIMITED
192-198 Choi Hung Road, NO.2 TAI YAU STREET, San Po Kong, Kowloon, Hong Kong SAR